Teradata Case Studies https://www.teradata.com/rss/Case-Studies Case Studies en-US Case Studies Mon, 01 May 2017 16:27:12 GMT Global Bank Reuses Data to Fight Fraud and Improve Customer Experiences https://www.teradata.com/Resources/Case-Studies/Global-Bank-Reuses-Data-to-Fight-Fraud In this case study, we will discover how a global bank combatted fraud while improving the customer experience. From challenge to results, you will discover how Teradata executed our Analytics 1-2-3 approach to lead to happier customers, and a significant time and cost savings. The Teradata cut the time it took to generate 15 million profiles from 37 hours to 12 minutes. Case Studies Wed, 29 Sep 2021 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Global-Bank-Reuses-Data-to-Fight-Fraud Managing Complex Medical Casualty Claims with Pathway Analytics https://www.teradata.com/Resources/Case-Studies/Managing-Complex-Medical-Casualty-Claims Learn about how a Teradata insurance customer navigated the complexities of medical claims during COVID-19. From the challenges to solutions, they were able to pave the way to help insurers understand the similarities and differences across the diagnoses and procedures over time, providing a new level of claim segmentation - and insights. Case Studies Wed, 22 Sep 2021 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Managing-Complex-Medical-Casualty-Claims Two Global Banks Stay Ahead of Fraudsters and Protect Their Customers https://www.teradata.com/Resources/Case-Studies/Two-Global-Banks-Stay-Ahead-of-Fraudsters Financial crimes are not a matter of if, but when your organization could experience a threat. Our jobs are to keep our customers data safe while sustaining the integrity and experience that your organization is known for. Learn how two global banks stay ahead of fraudsters and protected their customers all in a days work. Case Studies Thu, 17 Jun 2021 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Two-Global-Banks-Stay-Ahead-of-Fraudsters Data-Driven Customer Experience in Financial Services https://www.teradata.com/Resources/Case-Studies/Data-Driven-Customer-Experience-in-Financial-Services The rapid migration to digital banking technologies driven by the pandemic will continue into the recovery. Financial Services enterprises that make the right investments now could build an enduring advantage in serving customers. Learn how a retail banking division of a large, multinational conglomerate, partnered with Teradata and Celebrus to obtained a critical 360-degree customer view and boost marketing effectiveness. Case Studies Tue, 30 Jun 2020 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Data-Driven-Customer-Experience-in-Financial-Services Georgia DOT Variable Speed Limit Analytics Help Solve Traffic Congestion https://www.teradata.com/Resources/Case-Studies/Georgia-DOT-Variable-Speed-Limit-Analytics-Help-Solve-Traffic-Congestion When the Georgia Department of Transportation (GDOT) wanted to optimize the use of big data and advanced analytics to gain insights into transportation, it worked with Teradata to develop a proof of concept evaluation of GDOT’s variable speed limit (VSL) pilot project. Case Studies Thu, 09 Aug 2018 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Georgia-DOT-Variable-Speed-Limit-Analytics-Help-Solve-Traffic-Congestion Smart State Approach Connects Departments and People Across Rajasthan https://www.teradata.com/Resources/Case-Studies/Smart-State-Approach-Connects-Departments-and-People-Across-Rajasthan Rajasthan, a state in northwest India had a problem that’s common with other governments and businesses: department-level silos were creating inefficient work processes and redundant work. By integrating data and sharing across all departments to facilitate state-level decision making, a smart state is formed. The government of Rajasthan's new approach to data and analytics connects departments, technologies, and citizens. Case Studies Fri, 20 Jul 2018 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Smart-State-Approach-Connects-Departments-and-People-Across-Rajasthan Smart City Innovation for Multi-modal Transportation Authority https://www.teradata.com/Resources/Case-Studies/Smart-City-Innovation-for-Multi-modal-Transportation-Authority Smart cities need a city-wide multi-modal transportation authority to manage a transportation system to keep its millions of citizens and socio-economic development moving. This case study explores one such city where the authority oversees traffic management and regulation of private and public transit. It plans, develops, and manages for short- and long-term needs to provide an efficient, people-centered system. Case Studies Fri, 13 Jul 2018 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Smart-City-Innovation-for-Multi-modal-Transportation-Authority Increasing sales with advanced analytics https://www.teradata.com/Resources/Case-Studies/Increasing-sales-with-advanced-analytics A case study of a large beverage producer that includes a brief overview of the company, business challenges, our Teradata solution and the business benefits. Case Studies Tue, 19 Jun 2018 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Increasing-sales-with-advanced-analytics Growing customer base with Network Experience Analytics https://www.teradata.com/Resources/Case-Studies/Growing-customer-base-with-Network-Experience-Analytics Case study for a major telecoms operator that includes a brief overview of the company, business challenges, our Teradata solution and the business benefits. Case Studies Tue, 19 Jun 2018 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Growing-customer-base-with-Network-Experience-Analytics A Smart-State Enabled Police Force Provides Better Protection https://www.teradata.com/Resources/Case-Studies/A-Smart-State-Enabled-Police-Force-Provides-Better-Protection The national police force in a South American country integrated data from multiple sources into an active data warehouse as part of a smart state approach to connect data, analytics, and users. The data-driven approach to policing improved the patrolling of federal highways, enhanced traffic safety, and increased border protection effectiveness. Officers now have intelligent data to help them be safer and more effective in their jobs. Case Studies Fri, 18 May 2018 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/A-Smart-State-Enabled-Police-Force-Provides-Better-Protection Standard Chartered "Crosses the Rubicon" to Transform Finance https://www.teradata.com/Resources/Case-Studies/Standard-Chartered-Crosses-the-Rubicon-to-Transform-Finance Standard Chartered uses a strategic finance and regulatory analytical solution called Project Rubicon that optimizes a Teradata® IntelliFlex® platform to fully integrate transaction and accounting data. The bank now has a current, accurate, “golden source” of data to better reconcile financial transactions, meet reporting requirements in each country it operates, automate processes, and improve operations. Case Studies Fri, 04 May 2018 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Standard-Chartered-Crosses-the-Rubicon-to-Transform-Finance Saudi Telecom Company Calls on Digitalization to Deliver Better Customer Experiences https://www.teradata.com/Resources/Case-Studies/Saudi-Telecom-Company-Calls-on-Digitalization-to-Deliver-Better-Customer-Experiences Saudi Telecom Company (STC), the leading operator in the Kingdom of Saudi Arabia, uses the Teradata® Unified Data Architecture™ to accelerate its digital transformation and better identify customer needs and preferences. A data-driven approach to customer lifecycle management allows STC to optimize customer experiences and decrease churn. STC is now able to automate more features, engage each individual with relevant offers, improve customer satisfaction, and increase revenues. Case Studies Mon, 26 Mar 2018 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Saudi-Telecom-Company-Calls-on-Digitalization-to-Deliver-Better-Customer-Experiences Gaming Companies Use Data Analytics to Score Points with Players https://www.teradata.com/Resources/Case-Studies/Gaming-Companies-Use-Data-Analytics Video game companies with the ability to capture and analyze customer data can improve the gaming experience, monetize gaming characters, and generate new revenue streams. Companies can also use the data in marketing campaigns to target new gamers or entice existing gamers to upgrade their memberships. Like retailers and other industries, video game companies can use Collaborative Filtering (cFilter), an advanced analytic function that makes automatic predictions about the interests of a user by collecting preferences from many users, to boost membership and improve revenues. Case Studies Tue, 21 Nov 2017 05:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Gaming-Companies-Use-Data-Analytics Text Analysis Quickly Reveals Customer Sentiment to Spark Innovation https://www.teradata.com/Resources/Case-Studies/Text-Analysis-Quickly-Reveals-Customer-Sentiment-to-Spark-Innovation Text analysis identifies common words or phrases from notes or documents. This allows companies to quickly see what issues, complaints, or positive or negative sentiment customers have about products. The insights can lead to high-value business outcomes, such as creating new products that deliver a better user experience, responding timely to safety issues, and identifying which product lines are most popular with consumers. Case Studies Wed, 11 Oct 2017 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Text-Analysis-Quickly-Reveals-Customer-Sentiment-to-Spark-Innovation Finance Takes Flight: How Data and Analytics are Fueling a Finance Transformation - and Profitability - at DHL https://www.teradata.com/Resources/Case-Studies/How-Data-and-Analytics-are-Fueling-Finance-Transformation For DHL Express, big data equals big numbers with cost savings in the "hundreds of millions". For decades, DHL relied on a disjointed system to manually calculate shipping and delivery costs for customers across 220+ countries, until they decided to roll out a sophisticated data analytics platform. Today, this platform delivers more than improved pricing management and consistent data. It is a powerful catalyst for transforming DHL’s finance department into a tightly knit team of strategic decision makers. Case Studies Tue, 11 Jul 2017 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/How-Data-and-Analytics-are-Fueling-Finance-Transformation Using Teradata Business Analytics Solutions to Fight Cancer https://www.teradata.com/Resources/Case-Studies/Using-Teradata-Business-Analytics-Solutions-to-Fight-Cancer Using data and analytics to understand a person's genome makeup allows for more effective medical treatments and can lead to earlier cancer detection. Doctors may soon be able to deliver specialized treatment for each individual patient, including treating diseases before symptoms are evident. This case study explains how Teradata worked with a team of experts to analyze and visualize complex genomic data. Case Studies Fri, 16 Jun 2017 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Using-Teradata-Business-Analytics-Solutions-to-Fight-Cancer Increasing the relevance of special offers to customers: The Vodafone New Zealand Story https://www.teradata.com/Resources/Case-Studies/Increasing-the-Relevance-of-Special-Offers-to-Customers-Vodafone Using Teradata Aster, Vodafone were able to seamlessly combine network data from their Hadoop appliance with customer profile data from their DataMart. The resulting predictive model was highly accurate in identifying youth customers in their prepay base. After testing and tuning the model, they achieved a staggering 89% Correct-Prediction Ratio. Case Studies Thu, 01 Jun 2017 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Increasing-the-Relevance-of-Special-Offers-to-Customers-Vodafone Using Teradata Business Analytics Solutions to Deliver an Enhanced Customer Experience https://www.teradata.com/Resources/Case-Studies/Using-Teradata-Business-Analytics-Solutions-to-Deliver-an-Enhanced-Customer-Experience Teradata Business Analytics Solutions enabled a global bank to better understand and monetize the customer experience. Teradata consultants brought together the Teradata Business Value Framework, the Rapid Analytic Consulting Engagement (RACE) and the Art of Analytics to bridge data science and the business challenge, giving the bank insights into the customer lifecycle. Case Studies Mon, 27 Mar 2017 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Using-Teradata-Business-Analytics-Solutions-to-Deliver-an-Enhanced-Customer-Experience Using Teradata Business Analytics Solutions to Mitigate Fraud https://www.teradata.com/Resources/Case-Studies/Using-Teradata-Business-Analytics-Solutions-to-Mitigate-Fraud When a property and casualty (P&C) insurance company needed to better understand claims fraud, it engaged Teradata consultants who employed Teradata Business Analytics Solutions. Leveraging the Business Value Framework, which brought together business knowledge, data science and advanced analytic solutions, the consultants made fraud claims detection more effective. As a result, the insurer identifies fraud sooner in the process—before a payment is made. Case Studies Mon, 27 Mar 2017 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Using-Teradata-Business-Analytics-Solutions-to-Mitigate-Fraud Verizon answers the call for innovation https://www.teradata.com/Resources/Case-Studies/Verizon-answers-the-call-for-innovation Verizon, the nation's largest network provider, relies on advanced analytics to stay relevant to consumers and identify new sources of revenue. By leveraging data and analytics, Verizon is able to offer a reliable network, ensure customer satisfaction, and develop products and services that consumers want to buy. Case Studies Tue, 22 Nov 2016 05:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Verizon-answers-the-call-for-innovation Targeting Tax Fraud with Advanced Analytics https://www.teradata.com/Resources/Case-Studies/Targeting-Tax-Fraud-with-Advanced-Analytics A data warehouse and a set of sophisticated analytics models help Maryland halt more tax scams, speeding refunds to honest taxpayers. Case Studies Wed, 08 Jun 2016 04:00:00 GMT https://www.teradata.com/Resources/Case-Studies/Targeting-Tax-Fraud-with-Advanced-Analytics PG&E Taps into the Internet of Things: Tackling Demand Side Analytics for Utilities https://www.teradata.com/Resources/Case-Studies/PGE-Taps-into-the-Internet-of-Things-Tackling-Demand-Side-Analytics-for-Utilities With Smart Grid and Smart Meter capabilities ramping-up, Utility companies are better positioned than ever to tap into the Internet of Things to drive value, insights and efficiencies across their enterprise. Discover how PG&E's growth of their Demand Side Analytics Team has given them the ability to do more with their data. Case Studies Fri, 26 Feb 2016 05:00:00 GMT https://www.teradata.com/Resources/Case-Studies/PGE-Taps-into-the-Internet-of-Things-Tackling-Demand-Side-Analytics-for-Utilities